Welcome to the second edition of our five-part series “5 Keys to Optimizing Your Hospital’s Rehab Department Performance.” The goal of this blog series is to detail how Hospital Rehab Solutions can help improve your hospital’s rehab department and why it’s important not to assume the status quo is acceptable with your therapy services and rehab department currently.
If you missed our first entry in the series, you can read it all here!
Be sure to follow the HRS LinkedIn page to catch each blog post as they are published and for other upcoming articles and insights!
To recap the first blog post:
In order to achieve peak optimization for your hospital’s rehab department, a Comprehensive Rehab Assessment (CRA) is needed. HRS utilizes 200 Rehab Department Standards to measure the quality and compliance of the hospital therapy clinical operations. The CRA will help uncover inefficiencies and identify areas of risk and improvement. Once you’ve had a CRA performed, it’s time to analyze that data, figure out how and what areas to address, and set up a strategic plan moving forward.
Is the Direction of your Rehabilitation Department Aligned with the Hospital’s Vision?
Once you have the CRA scores at the conclusion of the assessment, it’s important to communicate them with your key hospital stakeholders. This is an important meeting, the goal of which is to come to an agreement with the Rehab Department’s priorities, to align your efforts and resources with your hospital’s vision and goals. True partnership will occur once there is open communication, alignment of objectives, and clarity of expectations.
An important thing to consider during this process is: What does success mean to you and your rehab department? How do you define “success” in this instance?
At HRS, the success of our partnerships will be built on Four Pillars. Those four areas are:
- Successful Patient Outcomes
- Rehab Staff Expertise
- Financial Success
- Client Satisfaction
Through these four pillars, we aim to work with you to achieve the best possible outcomes in all areas for your rehab department. Each rehab standard in the CRA has been carefully reviewed and put in one of these pillars, ensuring clarity, impact, and efficiency in achieving our outcomes.
Communication and agreement on the tactical and strategic goals are very important, as well as establishing realistic timeframes to set everyone up for success. All CRA scores, targets, as well as the metrics to measure them will be loaded on HRS’ software platform, Insight, to move the plan forward.
We will go over the specifics of setting up this plan on our next edition, so be sure to check back!
Hospital Rehab Solutions is all about optimizing the performance of your hospital’s rehab department. Contact us today to set up a Comprehensive Rehab Assessment to determine where your rehab department can improve!
